Cookie Policy
Last updated: 23 October 2026
AVA uses no analytics, no advertising and no tracking – no cookies of that kind and nothing loaded from tracking companies. What it does keep in your browser is listed below in full. All of it is needed for something you asked for, so it needs no consent; the small notice on our website only tells you so.
1. Cookies AVA sets
| Name | Where | Why | How long |
|---|---|---|---|
ava_session, and one per restaurant you belong to | The AVA app, after you sign in | Keeps you signed in. HttpOnly – no script can read it. | Up to 30 days, or until you sign out |
2. Browser storage (not cookies, never sent to us)
| Name | Where | Why | How long |
|---|---|---|---|
avaSiteLang | This website | The language you picked. | Until you clear it |
avaCookieNote | This website | That you closed the cookie notice, so it does not come back. | Until you clear it |
avaGuestLang | Restaurants' booking pages | The language you book in. | Until you clear it |
| The restaurant's look and buttons | A restaurant's own website, with AVA's booking button | Draws the button in the restaurant's colours straight away. No personal data. | Until you clear it |
avaVia | Restaurants' booking pages | Which of the restaurant's links you came from (for example its Instagram), so the restaurant's booking shows it. No personal data on its own. | Until you close the tab |
| Notices you closed | Restaurants' booking pages | So a notice you closed stays closed. | Until you close the tab |
3. Other companies, only where you need them
| Company | When | Why |
|---|---|---|
| Stripe | Only when you pay or save a card – a card guarantee, a deposit, a gift card, or a restaurant's AVA subscription | Stripe's payment form and pages may set their own cookies (such as __stripe_mid and __stripe_sid) to prevent fraud. See Stripe's privacy policy. |
| Cloudflare | On the sign-up page, when the bot check is switched on; and as the network in front of the site | Tells people from bots and protects the site from attacks. Cloudflare may set a short-lived security cookie (such as __cf_bm). |
Links to Google Maps, Instagram, Facebook or TikTok are plain links: nothing from those companies loads until you click one.
4. Your choice
You can clear all of this in your browser's settings at any time. AVA keeps working; you may need to pick your language again, and sign in again.
5. Questions
Write to ava@avareservations.com. More about how we handle data in the Privacy Policy.